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Minimum Order
Artwork & Design
Samples
Warehouse & Storage Space
Payment
Shipping
Ordering Details
What is your minimum
order?
Our minimum order is 100 cases.
Can you print less than the minimum order if I pay an
additional fee?
No.
Nothing can be printed less than the minimum order, even if
you pay a fee.
Is the minimum order per size or for my entire order?
The minimum order is per size per design. Each design and
each size of product has a minimum order and you cannot
combine sizes or designs to meet the minimum.
How do I submit artwork?
We prefer that you
upload your artwork
by clicking on the link. Or, you can email us
after you've spoken to us on the phone.
What electronic format should the artwork be submitted in?
Adobe Illustrator and Photoshop are the most common
electronic file formats.
Do you have any
artwork fees?
Additional fees may apply depending on the design. We
will consult with you about this.
Can you
design my cup design/logo for me?
No. You must have your design completed prior to submitting
your artwork. In some cases we can make some minor changes,
but we cannot design your logo from scratch. We might be
able to offer assistance in converting formats of your
artwork (i.e., from JPEG to Adobe). If you don’t have a
logo designed, we recommend contacting a graphic designer
near your location of business.
How many colors can you print on a cup?
We offer four-color printing.
Will I receive a sample of my cup with my
artwork on it before I order?
No, you will not receive a sample of your
cup with your artwork on it prior to
ordering. However, you will receive an electronic proof of
your artwork so you can see what the final product looks
like on paper. You will be required to sign and approval
the electronic proof prior to ordering.
Can you send me samples?
Yes, we’d be happy to. You can from the product pages.
If I send you my artwork,
can you send me a sample of what my cup will look like?
No, we cannot send you a sample of your cup
with your artwork on it prior to ordering. However, we will
send you an electronic proof of your artwork so you can see
what the final product looks like on paper. You will be
required to sign and approval the electronic proof prior to
ordering.
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WAREHOUSE & STORAGE SPACE |
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How
much space will the minimum order require?
Each product and size requires a different amount of storage
space. Please view the product details you’re interested in to
determine the amount of space required. Each product page
lists the amount of space required to warehouse the minimum
order.
Can you warehouse
some or all of the cups?
We offer warehouse fulfillment services for businesses that
go through a minimum of 300 cases per year. If you do not
go through 300 cases per year, we suggest finding a storage
or warehouse facility near your place of business.
When is my payment due?
Payment is due upon ordering. Your cups will not be printed until payment is
received in full. Please call us if you have any questions
about our payment policy.
What forms of
payment are accepted?
We gladly accept Visa, MasterCard, AMEX and Discover Card.
Business checks are accepted, but your order will not be
processed until your check clears with our bank.
Is shipping
included in the price?
No. Shipping is not included in the price of the
product or in the price of the custom printing.
How long until I
receive my order?
Typical print lead-time is 8-12 weeks. We will let you
know as best we can a more approximate lead time.
How do I place an order?
After you’ve read through all of the product details and you
feel like you have enough information to make a decision,
please call us at 303-449-1876 to place an order. Also,
please view the
How to Order
page for further details.
Can I order online?
Since artwork needs to be submitted via email, we do not
currently offer online ordering for custom printed
products. You can, however, order lids online for some of
the cups. Please call us with questions (303-449-1876).
How long until I
receive my order?
Typical print lead-time is 8-12 weeks. We will let you
know as best we can a more approximate lead time. |
